Resetting Your Password

Prerequisites

•  Logging in to CommonSpot

Step 1: Click The Login Link

1. Locate the Login link in the page footer, at the bottom of the Actions section.
2. Click on the Login link.

Step 2: Click the Forgot Password Button

Step 3: Enter Your Email Address

1. Enter the email address associated with your account here (in all lowercase letters), and press Send Email.

Step 4: Copy the Verification Code

1. You will now see a new window asking you to enter your User ID and Verification Code. Keep this window open.
2. Check your email account. You will be sent an email within a few minutes with a verification code.
3. Select the verification code and copy it (do not select any extra spaces to the left or right).

Step 5: Enter the Verification Code

1. Enter your user ID (your email address)
2. Paste in your verification code
3. Press OK

Step 6: Enter Your New Password

You will now be prompted to enter a new password.

1. Enter your desired password.
2. Enter the password again to confirm.
3. Press OK.

And you're done! You should now be logged in to the website.