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Neighborhood Stabilization Division (NSD)
Empowering residents to sustain a quality environment within their neighborhood through effectively and efficiently registering and routing City services, providing information, assistance, education, and intervention.
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Newsletters
Keep up with the Neighborhood Stabilization Division by reading our newsletters.
To maintain neighborhood quality and safety, we need your help. If you notice any issues with a property in your area, please click on the Problem Property Pamphlet below to find out how.
City Neighborhoods
St. Louis has 79 different neighborhoods, each with its own distinctive style and characteristics. Many of these neighborhoods have very active community organizations and associations.
About Us
The Neighborhood Stabilization Division (NSD) is a section of the Department of Public Safety. NSD houses two important groups: The Neighborhood Stabilization Team (NST) and The Citizens' Service Bureau (CSB). Our staff includes a Neighborhood Development Executive Director, a Secretary, 20 Neighborhood Improvement Specialists (NIS), two (2) NIS Supervisors, seven (7) Customer Service Representatives (CSR), and a Customer Service Supervisor.
Our Mission
Our mission is to empower residents to sustain a quality environment within their neighborhood by providing information, assistance, education, intervention, and organization while effectively and efficiently registering and routing City services.
Neighborhood Stabilization Team (NST)
The NISs serve as a catalyst for bringing together the Police, Elected Officials, Governmental Agencies, Social Service Organizations, Community Groups, and Residents to identify solutions to on-going problems. Our staff of 22 NISs serve the entire City. Learn more about the role of the Neighborhood Improvement Specialist.
Use the map feature and find a NIS's contact information by address or by neighborhood.
Use this link to find contacts for all staff.
Citizens' Service Bureau (CSB)
The Citizens' Service Bureau's (CSB) purpose is to effectively and efficiently register and route city service requests, answer citizen requests for information, and provide City departments with statistics as needed. Our staff of seven (7) CSRs serve the entire City. Learn more about the Citizens' Service Bureau (CSB).
Use this link to find contacts for all staff.
Neighborhood Stabilization Division (NSD) Menu
Contact Information
Email: nst@stlouis-mo.gov
Phone: (314) 657-1392
Hours:
8:00am to 5:00pm Monday thru Friday
Social Media:
Address:
1520 Market Street
, Room 4000 (NST) & 4087 (CSB)
Saint Louis, Missouri 63103
Located between the Main Post Office and the Peabody Opera House on Market Street.
