Get Help Using Auth0 on the City Website

To use a social account to log into the City website, you will need to have a Google, LinkedIn, or Microsoft account and know your username and password.

The authentication process will take you through cityofstlouis.us.auth0.com. That url is official and secure.

1. When you reach an Auth0 login screen on the City website, select Sign up.
2. Select Continue with Google, Continue with Microsoft Account, or Continue with LinkedIn.
3. If you are not already logged into that account, you will be prompted to log in.
4. The screen will ask you to confirm that you want to use your account to log into the City website, and will tell you what information from your account will be shared with Auth0. You will need to approve this.

Once you've successfully linked your account, you'll be logged into the City website. You'll use this same process each time you need to log in.

A passkey allows Auth0 to authorize you using a USB security key or a smartphone or tablet.

The authentication process will take you through cityofstlouis.us.auth0.com. That url is official and secure.

1. When you reach an Auth0 login screen on the City website, select Sign up.
2. Select Continue with a passkey.
3. Select which method you would like to use for authentication.
   • If you select iPhone, iPad or Android device, you will be asked to use your device to scan a QR code to authenticate you.
   • If you select Security Key, you'll need to insert your security key into the USB port on your computer.

Each time you log into the City website, you will use your passkey to authenticate you.

Revoking Auth0 access to your social account will delete your City website account. If you have an application in process, your application data will not be deleted.

If you want to remove Auth0's access to your social account, you'll need to be logged into the account in question.

• Follow these instructions to revoke Auth0 access to your Google account.
• Follow these instructions to revoke Auth0 access to your Microsoft account.
• Follow these instructions to revoke Auth0 access to your LinkedIn account.

Auth0 will no longer be able to use your social account to log you into the City website, and your City website account will be deleted.