Inclement Weather and Shelter Access

Learn about the Homeless Services Cold Weather Operations and Shelter Process, and find outreach organizations


The City’s Cold Weather Operations and Shelter process includes continuous shelter availability, regardless of the forecasted temperature outside, from December 1st to March 31st.

The Department of Human Services remains committed to transitioning unhoused residents or those facing housing instability into permanent housing. Case management, meals and connection to other critical services are provided at the operating shelters to aid individuals and families in obtaining permanent housing.

Shelter Access

To access an emergency shelter, please call United Way 2-1-1 for available resources.

In case of an emergency, call 911.

Outreach Team

The City of St. Louis partners with agencies, volunteer groups and various departments within the City, to increase outreach activities and increase shelter bed availability to support unsheltered individuals and families.

Organizations who participate in outreach:

What’s New in 2022

The City of St. Louis continues to deploy millions of dollars in federal American Rescue Plan funding to support winter operations throughout the City. Visit the City’s ARPA transparency site for regular updates.

  • All shelters and spaces with winter/overflow beds are now in continuous, 24/7 operation through the winter
  • All shelters and spaces with winter/overflow beds now provide wraparound services and additional support to address underlying needs for unhoused neighbors
  • DHS has partnered with the Institute for Community Alliances to provide support to city funded and volunteer shelter operators to collect data collection to ensure their clients are accounted for and can receive the support they need
  • DHS is also providing Greyhound and Metro passes to those facing challenges with transportation for reunification with families

Winter Outreach Alerts

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