GOV
Recovery and Assistance
COVID-19 contacts, utility information, and community resources
You can report positive COVID-19 at-home test results through the Department of Health's COVID-19 hotline by calling 314-657-1499, or via makemytestcount.org.
St. Louis City Assistance Programs
Emergency Rental Assistance Program (ERA 3)
The City of St. Louis Emergency Rental Assistance Program helps residents struggling with past-due rent resulting from the COVID-19 pandemic. Applications open December 3, 2024 and close December 16 at 8am.
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Local Resources
Domestic and Family Violence Help
Listings of organizations that can help with leaving domestic or family violence situations, finding housing, childcare, counseling, legal support, and safety plans for City of St. Louis residents.
Drop-In Centers
Drop-in centers in the City of St. Louis that provide daytime walk-in services to people struggling with mental illness, addiction, housing and other issues.
Food Help
Food banks and free meals in the St. Louis area.
Help for Youth
Listings of organizations that can help St. Louis City youth with housing, education, substance use, employment and other issues.
Housing Help
Resources for people in St. Louis who need assistance with temporary or transitional housing, or who need financial help with housing or utility bills.
Incarceration and Re-Entry Help
Resources to help those who are incarcerated or those who have recently been released from prison in the City of St. Louis, including bond assistance, housing, employment and medication help.
Mental Health Help
If you are in the City of St. Louis and struggling with a mental health issue, these resources can help.
Substance Use and Opioid Use Help
If you or a loved one are struggling with substance use in the City of St. Louis, these resources can help.
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COVID-19 Contacts
City of St. Louis Department of Health
Hotline: 314-657-1499
Available Monday-Friday 8am - 5pm
www.stlouis-mo.gov/covid-19/
Missouri Department of Health and Senior Services
Hotline: 877-435-8411
Available Monday-Friday 7:30am - 5:30pm
health.mo.gov/living/healthcondiseases/communicable/novel-coronavirus/
Centers for Disease Control and Prevention
Regularly updated information from a national perspective, including guidance for special groups, federal case counts, a self-checker to help you make decisions and seek appropriate medical care.
www.cdc.gov/coronavirus/2019-ncov/index.html
Utility Assistance
City of St. Louis Water Division
314-771-2255
City of St. Louis Water Division Website
Ameren (Electricity)
800-552-7583
If you need help paying your bill, Ameren suggests taking action now and reviewing payment assistance options available.
Spire (Natural Gas)
800-887-4173
If you're having trouble with your natural gas bills because of the coronavirus pandemic, visit SpireEnergy.com/Assistance.
Federal Communications Commission (FCC)
The Affordable Connectivity Program replaced the Emergency Broadband Benefit on December 31, 2021. Learn more about the Affordable Connectivity Program by visiting fcc.gov/ACP.
AT&T (Internet/Phone)
AT&T offers internet access for qualifying limited income households at $10 a month or less through our Access from AT&T program.
Spectrum (Cable/Internet/Phone)
The Affordable Connectivity Program covers up to $30 per month toward Internet service for eligible individuals. Visit the Spectrum Support-Affordable Connectivity Program website to check eligibility.
Resources by Group
State and Federal Programs for Disabilities
Helpful state and national resources for the community regarding disabilities.
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Children
Operation Food Search
Operation Food Search (OFS) is committed to providing immediate food assistance to those in need. OFS provides helpful information during the COVID-19 Pandemic and beyond.
Community Resources
St. Louis Schools Community Eligibility Provision Program
Saint Louis Public Schools operates the Community Eligibility Provision Program, which allows all SLPS school students to eat a free breakfast, lunch, and snack. This year, the school district is operating the Parent /Guardian Pick-Up and Non-Congregate Feeding Waivers.
Food and Nutrition Services - Meal Distribution
Missouri SNAP Program
Low-Income Food Assistance Program
855-373-4636
MO SNAP Details
St. Louis Area Diaper Bank
Ensures access to an adequate supply of diapers, and raises awareness about the causes and consequences of diaper need in our community
314-624-0888
St. Louis Area Diaper Bank
St. Louis Crisis Nursery
Provides 24/7 assistance for short-term care for young children.
314-768-3201
Crisis Nursery
Resources for Older Adults
St. Louis Area Agency on Aging
Information on elderly services, transportation, food services, medicare, and other related services.
314-612-5918
www.stlouis-mo.gov/government/departments/human-services/aging-services/
Home Delivered Meals
Meals for the elderly and disabled are delivered to the home or provided at the senior centers. A three-meal emergency pack is provided to all meal clients. These meals are used in the event of an emergency or if inclement weather prevents daily meal delivery.
314-612-5918
www.stlouis-mo.gov/government/departments/human-services/aging-services/nutrition.cfm
Senior Transportation
Transportation needs for the elderly (over 60). SLAAA provides transportation services to seniors 60 yrs and older and persons with disabilities (18- 59 yrs) living in the City of St. Louis.
314-612-5918
www.stlouis-mo.gov/government/departments/human-services/aging-services/transportation.cfm
Minor Home Repair for Seniors
Mission: St. Louis provides non-emergency minor home repairs to the community through our MHRP and AMP programs.
314-771-5000
www.missionstl.org/mhrp
Housing Options Provided for the Elderly
Downloadable listing of Senior Housing, sorted by zip code, in St. Louis, St. Louis County, St. Charles County, and Jefferson County, MO. The list includes both subsidized and market-rate senior housing.
314-776-0155
hopeforseniorsstl.org/case-management/senior-housing-list/
Functional Needs Registry
Individuals, of any age, are eligible to be registered with the City of St. Louis Functional Needs Registry if they have specific needs that prevent them from taking care of themselves in the event of an emergency.
314-657-1676
www.stlouis-mo.gov/government/departments/human-services/aging-services/functional-needs-registry.cfm
Bilingual International
Its mission is to ensure equal access to healthcare, mental health, and social services for all, regardless of national origin or language ability, through advocacy, education, and direct multilingual services.
314-645-7800 x 200
www.bilingualstl.org/
Resources for the Immigrant and Refugee Community
International Institute of St. Louis (IISTL)
The International Institute of St. Louis (IISTL): (314) 773-9090
Centers for Disease Control and Prevention (CDC) Communication Toolkit
The CDC communication toolkit helps public health professionals, health departments, community organizations, healthcare systems and providers reach populations who may need COVID-19 prevention messaging in their native languages.
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