2022 Flood Information

Disaster Recovery Center

The Federal Emergency Management Agency (FEMA) has opened a Disaster Recovery Center in the City of St. Louis to assist flood survivors throughout the St. Louis region. The center provides one-on-one assistance to people directly affected by the July 25-28 flooding and severe storms. Recovery specialists from FEMA and the U.S. Small Business Administration are on site to discuss available services and explain assistance programs and help survivors complete or check the status of their applications.

Hours

• Monday-Friday: 8 a.m.-6 p.m.
• Saturday: 8 a.m.-5 p.m.
• Sunday: Closed

No appointment is necessary to visit. Walk-ins are welcome.

Location

Business Recovery and Disaster Loan Outreach Centers

The U.S. Small Business Administration (SBA) has opened Business Recovery Centers and Disaster Loan Outreach Centers to help businesses with a variety of services. Centers are open Mondays-Fridays, 9 a.m.-6 p.m.

Business Recovery Center

Disaster Loan Outreach Centers

Businesses of any size and private nonprofit organizations may borrow up to $2 million to repair or replace damaged or destroyed real estate, machinery and equipment, inventory, and other business assets. These loans cover losses that are not fully covered by insurance or other recoveries.

For small businesses, small agricultural cooperatives, small businesses engaged in aquaculture, and most private, nonprofit organizations of any size, SBA offers Economic Injury Disaster Loans to help meet working capital needs caused by the disaster. Economic Injury Disaster Loan assistance is available regardless of whether the business suffered any property damage.

For business owners who are unable to visit the business recovery center, they may apply online using SBA's website. Representatives will meet with business owners and residents at disaster recovery centers located throughout the impacted area as they are established. See the SBA website for a list of locations, or to receive additional disaster assistance information. Applicants may also email disastercustomerservice@sba.gov for more information.

Financial Disaster Assistance

Renters and homeowners in St. Louis City, St. Louis County and St. Charles County who were affected by flooding July 25-28 may apply for FEMA disaster assistance.

The FEMA application deadline is November 7, 2022. 

Apply online at DisasterAssistance.gov, by calling 800-621-FEMA (3362) or by using the FEMA mobile app.

• If you use a relay service, such as video relay (VRS), captioned telephone or other service, give FEMA the number for that service. Helpline operators are available from 6 a.m. to 10 p.m. daily. Press 2 for Spanish. Press 3 for an interpreter who speaks your language.
• View disaster assistance instructions in Spanish, Bosnian, French, German, Chinese, Vietnamese, Swahili or Afrikaans

For needs directly related to the July 25—28 flooding, FEMA may be able to provide Individual Assistance grant money that does not have to be repaid for:

• Rental Assistance if you need to relocate because of flood damage
• Personal Property that was damaged or destroyed by flooding
• Lodging Reimbursement if you had to stay in a hotel temporarily
• Basic Home Repairs for homeowners whose primary residence was damaged by flooding
• Other Serious Needs caused by recent flooding

In addition to the assistance listed, please note the following:

• Only one application per household
• FEMA does not pay for lost or spoiled food

By law, FEMA is not allowed to duplicate insurance payments or assistance provided by other sources. FEMA programs must comply with Federal civil rights laws and nondiscrimination requirements in the Stafford Act.

Report Flood Damage or Utility Issues

• City of St. Louis Citizens Service Bureau: report an issue online or call 314-622-4800
• Ameren: Outage Center or call 800-755-5000
• Spire: 800-887-4173
• Metropolitan Sewer District of St. Louis: Report an issue online
• Cooldownmissouri.org & Cooldownstlouis.org: Resources to Storm Flood Victims. 
  • Cooldownmissouri.org and Cooldownstlouis.org have launched an effort to help Missouri victims of the historic storm floods earlier this week.
    • They cover 44 Missouri and Illinois counties and the City of St. Louis. They will be assisting residents impacted by the recent storm floods, who were experiencing difficulties paying their utility bills. They will expedite their applications and waive certain documentation requirements on its Ameren Missouri and public donation funding, with the exception of federal funding.
    • The public can go online 24/7 at Cooldownmissouri.org or Cooldownstlouis.org for an application. After their last name, the applicants are encouraged to use the word “Flood” or “Storm” which will help the two-state area charity move quicker in processing applicants while funding lasts. For further information for those without a mobile or computer to access an application, please call 314-241-0001 for a Cooldownstlouis.org outreach site. All visitors must be masked.

City and County Contacts

• Community Action Agency of St. Louis - 314-863-0015
• People's Community Action Corporation (PCAC) is providing food and energy assistance. Call David Swingler at 314-305-9290 for more information about food assistance and Monica Stewart at 314-367-7848 for energy assistance.
• American Red Cross Red Cross Greater St. Louis Chapter - 1-800-RED-CROSS (800-733-2767)
• Salvation Army - Emergency Disaster Services - 314-535-0057
• Behavioral Health Response - 988 or 314-469-6644
• SAMHSA Disaster Hotline - 1-800-985-5990 (calls and texts accepted)

Donations

Items Needed

• Food
• Box Fan
• Air Blower
• Dehumidifier 
• Toiletries 
• Gift Cards 
• Cleaning Supplies

Individual donations can be delivered to:

Financial Contributions

For financial donations, please make checks payable to the United Way of Greater St. Louis with “Flood Relief” in the memo section and mailed to:

For online donations visit helpingpeople.org/floodrelief. 

For more information, visit Missouri State Emergency Management Agency: Volunteer or Donate to help with Missouri Disaster Relief.

News

Links

• FDA: Food and Water Safety During Power Outages and Floods 
• MU Extension: Food safety after flooding
• EPA: Flooding
• American Red Cross 
• Missouri Department of Insurance Resources for Flood Victims 
• University of Missouri Extension (MU Extension): Flood-related resources
• St. Louis Area Food Bank - 314-292-6262
• Marcy's Project - Offers personal hygiene, clothing, shoes, socks, bras, new underwear, accessories, baby items, cleaning supplies. paper products and household items, such as bedding, bath and kitchen.
• FEMA: Starting Your Recovery After a Flood
• MU Extension: Financial Recovery and Risk Management

Other Helpful Information

• Saving Family Valuables: Resources from FEMA and the Smithsonian about saving family valuables from flood damage.
• Flood Safety: Department of Health resources on safety, cleanup, and mental health during and after a flood. Includes the information on this page in printable flyer form.

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