Newsgram

Dealing with Employees' Personal Problems

Reprinted item from the BJC EAP blog

May 1, 2018 | 2 min reading time

This article is 7 years old. It was published on May 1, 2018.

Q. How many times should I recommend BJC EAP to my employee for an ongoing saga of fights and domestic troubles at home that we hear about? The employee has never followed my recommendation. Should I refer the employee somewhere else?

A. You should continue to recommend BJC EAP to your employee whenever information about a personal problem or serious concern is shared. They will conduct a proper assessment and refer your employee to any specialized source of help. Any other type of recommendation to a source of counseling help, unless in an emergency, would generally be improper. Although your employee has not visited BJC EAP yet, there is a strong possibility it will happen. Why? The problems being experienced by your employee appear to be chronic. This means he or she will likely experience periodic crises that will get worse over time. These crises are opportunities for your employee to choose a healthier path by accepting help from BJC EAP. So continue to recommend it.

 

For more information about the BJC Employee Assistance Program, call (314) 747-7490.

Most Read News

  1. New Report Shows Crime Continues to Decrease in St. Louis Crime continued to decrease in St. Louis in October, new data released by the St. Louis Metropolitan Police Department show, with homicides being at the lowest levels seen in years.
  2. New Data Show St. Louis City Continues To See Decrease in Homicides and Other Crime Newly released crime data for August 2024 shows that the City of St. Louis continues to successfully decrease the amount of crime, including homicides, occurring in the City.
  3. St. Louis Sees Historically Low Crime in First Two Months of 2025 St. Louis saw a historic decrease in crime in the first two months of 2025.

Related Services

  1. Deferred Compensation Plan The deferred compensation plan (457) is a retirement savings plan available to eligible City employees and administered by Empower, a financial services company.
  2. Enroll in the Public Service Loan Forgiveness Program The federal government offers the Public Service Loan Forgiveness Program to employees of government organizations to offer them relief from the burden of long-term compound interest and fees.
  3. Compliment a City Employee Submit compliments, thanks, or positive feedback regarding a City of St. Louis employee.
  4. Guide to Using Google Meet and Chat for City Employees Guide to City employees on using Google Meet and Chat for internal staff/partner meetings.
  5. Request Set Up of a Videoconference Procedures for use by City Departments, Offices, Agencies, and Boards wishing to schedule virtual PUBLIC meetings.

Was this page helpful?      

Feedback is anonymous.