St. Louis Lambert International Airport

Customer Service Ambassador of the Year

Keith Burleson recognized at Lambert Airport's Catch Us Giving Annual Awards Reception held in Feb. 2014

March 5, 2014 | 2 min reading time

This article is 11 years old. It was published on March 5, 2014.

Keith Burleson
Photo by Lambert Airport Title: Portrait of Keith Burleson, Air Serv, named Customer Service Ambassador of the Year at Lambert Airport.
Source: Lambert Airport

 Lambert-St. Louis International Airport held its Catch Us Giving Annual Awards Reception on Feb. 11, 2014, honoring those employees who have been recognized by passengers and visitors for going the extra mile.  It was a special day for more than 100 Lambert employees, partners, tenants, and airline staff. 

Airport Director Rhonda Hamm-Niebruegge named Customer Service Representative Keith Burleson with Air Serv as the Ambassador of the Year.  Air Serv is the vendor which provides services to Southwest Airlines in Terminal 2.  Burleson was chosen for being recognized by passengers and visitors throughout the year for providing excellent customer service.  In addition to being recognized by the Director, Burleson received a monetary gift courtesy US Bank.

"This is a great time for us to come together as a unit and reinforce the importance of going the extra mile for the passengers we serve," said Hamm-Neibruegge.

The Catch Us Giving customer service program receives tremendous support from the business community.  Sponsors of the Catch Us Giving Annual Awards Reception are American Airlines, Southwest Airlines, Funjet Vacations, The Regional Business Council, Extended Stay America, InMotion Entertanment, Hudson, Super Park and US Bank.

Lambert Airport

City of St. Louis

  • Department:
    St. Louis Lambert International Airport
  • Topic:
    Employees

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