Department of Public Safety

Association of Government Contact Center Employees Conference

Professionals of 311 and 211 Government Call Centers will be in St. Louis May 15 - 17, 2012.

April 1, 2012 | 2 min reading time

This article is 12 years old. It was published on April 1, 2012.

The 12th Annual Conference of the Association of Government Contact Center Employees (AGCCE) will be held in Downtown St. Louis from May 15 - 17, 2012 at the Drury Plaza Hotel at the Arch.

Participants will be able to:

  • make lasting connections with industry colleagues
  • get ideas that can be implemented immediately
  • see demos of the latest advancements in customer service technology
  • take tours of St. Louis City call center and the Missouri 211 United Way call center
  • attend workshops on launching a new center, using the center to manage your city's image, using Open311 to make your data accessible, keeping your knowledge bases up to date and accurate, and more!

Cost:  $150 for members; $200 for non-members.  Meals included.

Room at the Drury:  $94/night if booked by April 14.

Register now at www.regonline.com/agcceconference2012 .

 

Department of Public Safety

City of St. Louis

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