Information Technology Services Agency

Our services include computer support, programming, and website administration.

Get Started

Services and Tools IT Sections Announcements

Trending Pages

Director

Cindy Riordan
Chief Information Officer, (Director of ITSA)
(314) 622-3272
Email & full profile

The Information Technology Services Agency (ITSA) serves both City agencies and the public. The agency was established by Ordinance 65798 in 2003. The Agency is responsible for the planning, development, coordination and implementation of timely, reliable, cost-effective municipal technology and information services for use by City government and City employees, citizens and businesses.

Functions include network management, computer support, programming, and website development and administration.

Services and Tools

Request Set Up of a Videoconference
Procedures for use by City Departments, Offices, Agencies, and Boards wishing to schedule virtual PUBLIC meetings.

Guide to Using Google Meet and Chat for City Employees
Guide to City employees on using Google Meet and Chat for internal staff/partner meetings.

Report a Problem with the City Website
Instructions for members of the public to report a problem on the website such as an error, a missing file, missing information, etc.

Submit Web Team Service Requests
Instructions for city employees to request services from or report website problems to the web team via Help Desk.

Get Help Using Auth0 on the City Website
Help for city residents who use Auth0 to access services on the city website

Resources

Base Template and Homepage Policy
Base Template and Homepage Policy Adopted by City of St. Louis Website Policy Committee

ITSA Operations
Overview of the Information Technology Services Agency (ITSA) and its operations.

Technology Services Vendor Information
Information on how the agency's procurement of goods and services.

Procurement

None at this time.

Announcements

Mayor Tishaura O. Jones Appoints New Chief Technology Officer, Civil Rights Enforcement Agency Head
Jones announced the appointment of Simon Huang as St. Louis’ Chief Technology Officer and Monica “Mo” Del Villar as head of CREA.
News/Announcement | Office of the Mayor,Information Technology Services Agency | 11/19/2021
City Website Takes 3rd Place in National Competition
Center For Digital Government Announces Government Experience Award Winners for 2020
News/Announcement | Information Technology Services Agency,Community Information Network | 09/24/2020
Sandbox News and Media
| Information Technology Services Agency | 09/24/2019

More News >>

Upcoming Meetings

You can also View past meetings

No events available.