Complaints and Service Requests

City Services

• City Service Requests, How To
  Details about how to file a request with the Citizens' Service Bureau and what happens after your request is filed
• Historic District or Landmark Complaint
  Historic District or Landmark Complaint

Departments and Agencies

• Citizens' Service Bureau (CSB)
  Citizens Service Bureau's (CSB) purpose is to effectively and efficiently register and route city service requests, answer citizen requests for information, and provide City departments with statistics as needed.

Informational Pages

• ADA Non Discrimination Policy
  In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), the City of St. Louis will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
• Protesting a Liquor License
  Protest Rules and Regulations is a way in which the public can address a problematic liquor licensed establishment in their neighborhood

Online Applications and Forms

• Check Status of a Service Request
  Find out how your service request is progressing
• Request A City Service
  Request a City service through the Citizens' Service Bureau.

Downloadable Forms

• Employee Grievance Form
  

Meeting Materials

• When To Call CSB
  Flyer giving overview of how CSB works